News & Updates
Frequently Asked Questions - Terms and Conditions
 
  
 
Can someone help me decide which treatment or therapies are right for me?
Our friendly Spa by the Sea Reception staff will help you choose between specific
treatments depending upon your personal needs. For an individually tailored treatment
program, we will be pleased to help you plan your travel itinerary . Ask at the tour desk
or visit Spa by the Sea on level 1. Please book well in advance of arrival, as demand
for our treatments is high.

 

How should I prepare for my treatments?

We ask that you shower prior to your treatments. For men having facial treatments we
recommend that you shave at least 3 hours prior to your treatment.

 

What do I wear during my treatment?

Spa by the Sea body treatments are designed to be most effective without clothing. For
face, hand and foot treatments we request that you wear underwear. Be assured that
whatever you wear, you will be draped discreetly at all times.

 

Appointment Policy

Spa by the Sea recommend you book appointments in advance to secure your preferred
date, time and therapist for your spa experience. We may also contact you prior to your
treatment to confirm your appointment time.

Your treatment  time is approximate and will include a consultation with your therapist.


 

Cancellation Policy

Out of consideration for all our guests, a minimum of 24 hours notice is required to
cancel or reschedule, Cancellation or time change within this time will result in a 50% fee
being charged. “No Show” or same time/day appointments are charged the full price of the
treatment booked.

 


What if I am late for my appointment?

Arriving late will limit your treatment time, lessening its effectiveness and your pleasure.
Your treatment will end on time so that the next guest is not delayed.

 

Can I take part of my spa experience home?

Yes you can! We have a complete spa care range for you to take away ensuring your relaxation
goes on and on. Just ask your Spa by the Sea therapist for professional recommendations. We
can also post out to you if you decide you would like something when you return home. Or even
if you know the product and haven't visited us!
 
 
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